• Sit up straight
• Lean forward
• Listen carefully
• Gather your thoughts and respond
• Eye contact is important
• Responses should be at least 30 seconds long
• Look interested
• Your response can determine the offer
• No slang, you know what I am saying
• Use your smartphone to record your responses
• Use positive words and Practice Practice Practice

Included in the workbook are 21 questions you are likely to asked.  Write a brief script and practice to increase the probability of a professional response.